Product details
- Publisher : Kidsocado (April 26, 2020)
- Language : Persian
- Paperback : 300 pages
- ISBN-10 : 1989880061
- ISBN-13 : 978-1989880067
- Item Weight : 1.06 pounds
- Dimensions : 6.69 x 0.63 x 9.61 inches
"Forty Discourses on Enhancing Customer Service Skills" contains 4 chapters and 40 discourses. These four chapters are:
1. Customer Service in the Era of Exploding Expectations (containing 19 discourses)
2. Customer Service Strategies (containing 10 discourses)
3. Customer Service Techniques (containing 6 discourses)
4. Methods of Top Customer Service Companies (containing 5 discourses)
1. Customer Service in the Era of Exploding Expectations
This chapter alone covers all aspects and dimensions of the book. In the first discourse, you will get acquainted with three trends in customer orientation.
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